How to Start a Glance Intuit Remote Session?

If you are looking for a guide on how to start Glance Intuit remote session, then you should know that it is a fairly easy process to do so with the help of a ProConnect Tax Online or QuickBooks Online Intuit agent.

In this article, we take you through a step-by-step tutorial on how to start Glance Intuit remote session.

How to Start Glance Intuit Remote Session?

The first step to follow before you start a Glance Intuit remote session is to download and install the Glance Intuit software on your computer. You can follow the steps below to download/install Glance Intuit easily:

  1. Visit on any browser.
  2. The downloading of the Glance Intuit software installer will automatically begin once you visit the site.
  3. After the installer is finished downloading on your computer, run the same and follow the on-screen instructions to finish installing the Glance Intuit software on your computer.

Alternatively, if you wish to use the Glance Intuit browser extension instead of downloading the software, then you can download the Glance Intuit Browser Extension for Google Chrome, Mozilla Firefox, and Microsoft Edge from here.

After you successfully install the Glance Intuit software on your computer, you then need to get in contact with a ProConnect Tax Online or QuickBooks Online agent and request to be connected with the remote support team. The remote support team will be able to help you with sharing your computer screen remotely with the help of the Glance Intuit software.

The process is super easy. All you need to do is to launch the Glance Intuit software on your computer, which will provide you with a 5-digit code. You need to share this code with the remote support agent assisting you with the issue you are facing, and then they will be able to connect your computer and view/control the system to provide you with a resolution on your trouble.

How to End Glance Intuit Remote Session?

After you have received all the required assistance from the support agent, you can then click on the red-colored end button that will be present on the top right corner of the Glance Intuit window to end the session.

By ending the session, the remote agent will no longer be able to view or control your computer. If the support agent needs to view/control your system again, then you will have to generate a new code and provide it to the agent.

What if Glance Intuit Gets Disconnected in Between a Session?

To make sure that you are prepared for the scenario in case the Glance Intuit application gets disconnected in between a support session, you need to make sure that you provide your contact number to the support agent assisting you in the case.

So, in case the Glance session gets disconnected due to some reason before the agent has completed assisting you, they can give you a call and you can provide a new Glance Intuit code to have them connected to your system again.